Warranty

 

保证

 

任何原因的30天退款保证

您可以在购买后30天内退还未损坏的产品和包装,以任何理由获得全额退款。如果退货原因与质量无关,则客户必须支付退货运输费用。

与质量相关问题的18个月保修
●购买国家/地区内的要求

我们将通过更换或全额退款处理所有与质量相关的问题,包括任何退货运输费用。请注意:任何提供的运输标签必须在购买后20天内使用。

●来自国外购买的要求

我们将全额退款或更换所有与质量有关的问题。国际运费必须由客户承担。

●要求国际运输的订单

我们将全额处理所有与质量相关的问题,包括所有退货运输费用。这包括通过亚马逊或eBay从美国运往海外的购买。

对于通过其他零售商进行的购买:

其他零售商的售后支持政策将有所不同。请直接与零售商联系以获取有关保修过程的具体指导。

严禁未经授权转售Meidong产品。

常见问题解答:

1.保修范围不包括什么?

●从湄东购物

●从未经授权的经销商处购买

●设备操作不当

●产品丢失或被盗

●超过18个月前购买的商品(除非另有说明)

● Non quality-related issues (after 30 days of purchase)

● Free products

2. When does the warranty begin?

It begins the day you place your order.

3. How do I claim the warranty?

Before submitting a warranty claim, please refer to the specific FAQs for your product and attempt all troubleshooting suggestions.

If you believe the item is defective and under warranty, please submit a Return or Exchange request on the product’s support page, or contact us at support@meidongaudio.com

4. What is a valid proof of purchase?

● An Amazon order number or eBay username for a purchase made through Meidong Brand

● A dated sales receipt from an authorized Meidong Reseller that shows a description of the product along with its price

5. What if I don’t have any proof of purchase?

● If you made your purchase through Meidong Brand . we may be able to locate your order using your email address, name or shipping address.

● If you made your purchase through an authorized Meidong Reseller, you may contact the Reseller to see if they can provide a copy of your receipt.

● If the product was a gift, you may ask the giver to provide you with a copy of the receipt or claim the warranty on your behalf.

6. Will the warranty be renewed if my product is replaced?

The warranty continues from the date of your original purchase. It won’t be renewed after a replacement has been provided.

7. Who are authorized Meidong Retailers and Resellers?

Our major authorized Retailers and Resellers are Newegg, Staples, RadioShack and Amazon.com LLC. For more information, please contact us at support@meidongaudio.com