Warranty
保证
- 任何原因的30天退款保证
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您可以在购买后30天内退还未损坏的产品和包装，以任何理由获得全额退款。如果退货原因与质量无关，则客户必须支付退货运输费用。
- 与质量相关问题的18个月保修
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●购买国家/地区内的要求
我们将通过更换或全额退款处理所有与质量相关的问题，包括任何退货运输费用。请注意：任何提供的运输标签必须在购买后20天内使用。
●来自国外购买的要求
我们将全额退款或更换所有与质量有关的问题。国际运费必须由客户承担。
●要求国际运输的订单
我们将全额处理所有与质量相关的问题，包括所有退货运输费用。这包括通过亚马逊或eBay从美国运往海外的购买。
- 对于通过其他零售商进行的购买：
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其他零售商的售后支持政策将有所不同。请直接与零售商联系以获取有关保修过程的具体指导。
严禁未经授权转售Meidong产品。
常见问题解答：
- 1.保修范围不包括什么？
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●从湄东购物
●从未经授权的经销商处购买
●设备操作不当
●产品丢失或被盗
●超过18个月前购买的商品（除非另有说明）
● Non quality-related issues (after 30 days of purchase)
● Free products
- 2. When does the warranty begin?
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It begins the day you place your order.
- 3. How do I claim the warranty?
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Before submitting a warranty claim, please refer to the specific FAQs for your product and attempt all troubleshooting suggestions.
If you believe the item is defective and under warranty, please submit a Return or Exchange request on the product’s support page, or contact us at support@meidongaudio.com
- 4. What is a valid proof of purchase?
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● An Amazon order number or eBay username for a purchase made through Meidong Brand
● A dated sales receipt from an authorized Meidong Reseller that shows a description of the product along with its price
- 5. What if I don’t have any proof of purchase?
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● If you made your purchase through Meidong Brand . we may be able to locate your order using your email address, name or shipping address.
● If you made your purchase through an authorized Meidong Reseller, you may contact the Reseller to see if they can provide a copy of your receipt.
● If the product was a gift, you may ask the giver to provide you with a copy of the receipt or claim the warranty on your behalf.
- 6. Will the warranty be renewed if my product is replaced?
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The warranty continues from the date of your original purchase. It won’t be renewed after a replacement has been provided.
- 7. Who are authorized Meidong Retailers and Resellers?
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Our major authorized Retailers and Resellers are Newegg, Staples, RadioShack and Amazon.com LLC. For more information, please contact us at support@meidongaudio.com